SolutionsExceptions & actions
From a failed reading to a closed exception.
A reading outside its limits opens an exception automatically. Owners, corrective actions, retests and manager review keep the follow-up in one place until it is closed.
What you get
Opened for you
The exception is raised the moment a reading breaks a control rule, with a severity and the reading that caused it.
An owner and a due date
Every exception has someone responsible for it. Past its due date, they are reminded, and a day later a manager is told.
Corrective actions
Assign the work, such as flushing, raising a calorifier set point or calling a contractor, each with its own owner and deadline.
Retest on the same outlet
The exception waits for a new reading on the same point, so it is closed on evidence rather than on a promise.
Manager-reviewed closure
Only a manager closes an exception, after reviewing the resolution and the retest.
The whole story kept
Every status change, note and action is recorded with who did it and when.
An exception’s life
- 1
Open
Raised by the reading, assigned to an owner.
- 2
In progress
Corrective actions under way.
- 3
Awaiting retest
A new reading on the same outlet is needed.
- 4
Closed
Reviewed and closed by a manager.
See it with your own buildings.
Send us an outlet list and we’ll show you your sites in Ecohydro, with their checks set up.